Crucial conversations : audio companion / Kerry Patterson [and others].
Contributor(s): Greeny, Joseph | Switzler, Al | McMillan, Ron | Patterson, Kerry | VitalSmarts, L.C. (Firm).
Material type:
SoundPublisher: [Orem, Utah] : VitalSmarts, [2012]Copyright date: ©2012Edition: 4th edition.Description: 6 audio discs : digital ; 4 3/4 in.ISBN: 9781743765760.Subject(s): Interpersonal communication | INTERPERSONAL RELATIONSHIPS
| COMMUNICATION | COMMUNICATION SKILLSHoldings: GRETA POINT: 658.3 CRU + USB version | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
CD-ROM
|
WELLINGTON BOOKS | 658.3 CRU | Available | A00042 | |||
BOOK
|
WELLINGTON BOOKS | 658.3 CRU USB | 1 | Available | B019608 |
"Crucial Conversations : Tools for talking when stakes are high"--Cover.
Compact discs.
USB version from VitalSmarts Australia New Zealand.
Title from the container.
Australia New Zealand VitalSmarts Support Team: Geoff Flemming, Managing Partner ; Gerard McNeill, Master Trainer.
Disc 1. What dialogue is and why it's important ; How to stay focused on what you really want / featuring Joseph Grenny -- Disc 2. How to notice when safety is at risk / featuring Al Switzler -- Disc 3. How to make it safe to talk about almost anything / featuring Ron McMillan -- Disc 4. How to stay in dialogue when you're angry, scared, or hurt / featuring Joseph Grenny -- Disc 5. How to speak persuasively, not abrasively ; How to listen when others blow up or clam up / featuring Kerry Patterson -- Disc 6. Featuring Ron McMillan, Al Switzler, and Kerry Patterson.
USB Audio Companion Index -- 1. What dialogue is and why it's important (6 tracks) - Joseph Grenny -- 2. How to stay focused on what you really want (2 tracks) -- Joseph Grenny -- 3. How to notice when safety is at risk (1 track) - Al Switzer -- 4. How to make it safe to talk about almost anything (4 tracks) - Ron McMillan -- 5. How to stay in dialogue when you're angry, scared or hurt (3 tracks) - Joseph Grenny -- 6. How to speak persuasively, not abrasively (5 tracks) - Kerry Patterson -- 7. How to explore others' paths (1 tracks) - Kerry Patterson -- 8. How to listen when others blow up on clam up (6 tracks) -- Kerry Patterson -- 9. How to turn crucial conservations into actions and results (3 tracks) -- Ron McMillan -- 10. Bringing the principles and skills together (3 tracks) -- Ron McMillan, Al Switzer and Kerry Patterson.
Featuring Joseph Grenny ; Al Switzler ; Ron McMillan ; Kerry Patterson.
Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips. Learn the philosophy, theory, and skills of mastering crucial conversations. Listen in as the authors discuss everything from how to see what's actually going on in a conversation to how to state controversial opinions in a way that is persuasive but not abrasive.
GRETA POINT: 658.3 CRU + USB version
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